Privacy Policy

Last Updated: 21 September 2025

Ataraxy Art is committed to protecting your privacy and handling your personal information with the utmost care and respect. This Privacy Policy outlines how it is collected, used, disclosed, and protect the information you provide  when you engage with the service.

1. Commitment to Privacy

Ataraxy Art is dedicated to upholding the highest standards of privacy in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Understanding the sensitive nature of the information shared in a therapeutic context and are committed to maintaining confidentiality and security.

2. What Personal Information Is Collected 

Personal information that is reasonably necessary for us provide the service. This may include:

• Contact Information: Your name, address, email address, phone number.
• Demographic Information: Age, gender, and other relevant demographic details.
• Therapeutic Information: Details about your reasons for seeking therapy, your personal history, your goals, any relevant medical or psychological history, and notes taken during sessions. This is considered sensitive personal information.
• Payment Information: Details necessary for processing payments for our services.
• Website Usage Information: Anonymised data about your interactions with our website (e.g., pages visited, time spent) through cookies and similar technologies.

3. How  Your Personal Information Is Collected 

Collection of personal information is directly from you through various means:

• During Initial Consultations and Sessions: Information you share verbally and in written forms (e.g., intake forms).
• Via the Website: Through contact forms, enquiry forms, or when you sign up for newsletters (if applicable).
• Via Email or Phone: When you communicate directly.
• From Third Parties (with your consent): In rare circumstances, with your explicit consent, may collect information from your GP, other therapists, or relevant professionals (e.g., during a referral process).

4. Why Collect and Use Your Personal Information

Collection and use of your personal information is for the following purposes:

• To Provide Therapeutic Services: This is the primary purpose. Information is used to assess your needs, develop a tailored therapy plan, conduct sessions, and track your progress.
• To Maintain Client Records: For professional and legal reasons, I maintain records of sessions and progress.
• To Communicate with You: To schedule appointments, send reminders, respond to inquiries, and provide updates about our services.
• For Billing and Payment Processing: To manage financial transactions related to the service.
• For Professional Development and Supervision: Anonymised case examples may be used for supervision or professional development, always ensuring your identity is protected.
• To Improve the Service: To understand client needs better and enhance the quality of the offerings.
• For Legal and Regulatory Compliance: To meet any legal obligations or respond to lawful requests from authorities.

5. Disclosure of Your Personal Information

Ataraxy Art  is committed to protecting your confidentiality. Your personal information will generally not be disclosed to third parties without your consent, except in the following limited circumstances:

• With Your Consent: When you explicitly authorise us to share information with another party (e.g., your GP, another therapist).
• When Legally Required: If compelled by law to disclose information (e.g., a court order, mandatory reporting obligations related to child abuse or immediate harm to self or others). In such cases, I will always aim to inform you of this disclosure where it is lawful and appropriate to do so.
• For Supervision: My supervisor or a clinical peer group for professional development and quality assurance. In these instances, all identifying details will be removed, and information will be anonymised.
• To Service Providers: We may use third-party service providers (e.g., for secure cloud storage, accounting software). These providers are contractually obligated to protect your information and only use it for the services they provide to us.

6. Security of Your Personal Information

 I will take reasonable steps to protect your personal information from misuse, loss, interference, and unauthorised access, modification, or disclosure. This includes:

• Secure Storage: Physical records are stored in locked cabinets. Digital records are stored on secure, password-protected devices and encrypted cloud storage systems.
• Confidentiality Agreements: All professionals working with Ataraxy Art are bound by confidentiality agreements and professional codes of conduct.
• Limited Access: Access to your personal information is restricted to authorised personnel.

7. Your Rights Regarding Your Personal Information

You have the right to:

• Access Your Personal Information: You can request access to the personal information held about you.
• Correction of Your Personal Information: If you believe your information is inaccurate, incomplete, or outdated, you can request that it be corrected.
• Withdraw Consent: You can withdraw your consent for the use of your information at any time, though this may affect the ability to provide services.
• Request Deletion: Under certain circumstances, you may request the deletion of your personal information.
• Make a Complaint: If you have concerns about how I handle your privacy, you have the right to make a complaint.

8. Access and Correction Requests

To access or correct your personal information, please contact in writing using the details provided below. I will respond to your request within a reasonable timeframe.

9. Complaints and Concerns

If you have any concerns or wish to make a complaint about the privacy practices, please contact in writing. I will investigate your complaint and aim to resolve it promptly and fairly. If you are not satisfied with the response, you have the right to complain to the Office of the Australian Information Commissioner (OAIC).

10. Cookies and Website Analytics

The website may use cookies and similar technologies to collect anonymised data about your usage. This helps understand how the website is used and how it can improve. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

 I may update this Privacy Policy from time to time to reflect changes in the service, legal requirements, or best practices. Any changes will be posted on the website, and I encourage you to review it periodically.

12. Contact Me

If you have any questions about this Privacy Policy, how Ataraxy Art manages your personal information, or wish to make a request regarding your information, please contact at:

Ataraxy Art Kathleen Belmonte 0412 909 914 info@ataraxyart.au or kath.ataraxyart@gmail.com